View and Edit Machine Log Incidents
Introduction
Machine Log incidents are used to track performance of individual machines and provide trending information. In any report any longitudinal data can be compared to Machine Log incidents. The intent is to monitor trends to predict potential downtime and prevent it.
Create Machine Log Incidents
To create a Machine Log incident, click Machine Log:
Edit the fields shown below as needed:
View and Edit Machine Log Incidents
To view existing Machine Log incidents, click Machine Log on the left pane and then click the Update existing incident button in the upper right corner of the screen.
View the list as is or click the desired incident. If desired, you can also filter the list, search, or filter the list by date.
View or update the incident as needed:
Export Incidents
Machine Log incidents can be exported to a comma separated value (.csv) file by clicking the Export Results button as shown below:
Either a summary or detail report can be generated:
On a summary report the fields to exported are date occurred, date updated, site name, machine name, room equipment name, reporter name, description, machine down status, machine down minutes, status, resolved date, resolved by, and any categories.
The detail report produces all the same fields as the summary report with the addition of comment date and comment fields. The report will produce a line for every comment it has. If a report has no comments it will still show as a single line with comment date and text as blank. For example, if a report has three comments there will be three lines in the report. The summary fields will be repeated on each line and the comment date and text fields will be filled in for each comment.
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