Errors for Equipment Hub will appear on the lower right corner of the browser. Below is a list of common fixes for the "Unable to connect to the equipment hub, please make sure it is running" error.
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Restart the Equipment Hub service. |
| Ensure that access to https://tqa-eqhub2.imageowl.com/ and https://tqaspool.imageowl.com/spool are accessible from the computer where the Equipment Hub service is hosted. |
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Whitelist the Equipment Hub service on its host computer's firewall for both inbound and outbound rules. |