Errors for Equipment Hub will appear on the lower right corner of the browser.
The error will only appear when trying to test the connection when creating or editing the measurement device under Manage Measurement Devices and is specific to Daily QA 3 devices using software 3.1 or greater (using MS SQL databases).
Below is a list of common fixes for the "Unable to connect to SQL Server (Cannot open database "database_name" requested by the login. The login failed. Login failed for user 'user_name'.)" error.
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Ensure that the database name is correct. |
| Ensure that the database server name is correct or is blank in cases where no instance name is used. |
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Ensure that the server name or IP address is correct. |