Installation

Review your current configuration of daily QA devices and Equipment Hub installations at each site in your organization. If all the account’s QA devices consist of QA device database connections (SI QABC+, SN DQA3, SI PipsPro) then determine if you have a single network location for the site that can see all the daily QA databases to be connected. If so, then consider installing the Equipment Hub in that location. If not you will need to install Equipment Hubs where they can see all the databases you need to connect. If you have equipment that connects to the Equipment Hub through a serial or USB port you will need to install an instance of Equipment Hub on the workstation connected to the device. Sign in to your TotalQA account, navigate to the "Manage - Measurement Devices" page, click the "Manage Equipment Hubs" button, and then click the "Download newest Equipment hub" button at the top right of the page. Alternatively, use the link below:

Equipment Hub Download

You will need administrative privileges to perform the installation. Run the installer. At the welcome screen click next.

Enter the credentials for an administrative level (administrator or physicist administrator) user for your TotalQA account. You will generally want to give the Equipment Hub an easy-to-remember nickname. The login information is used to register the Equipment Hub with your account. If the credentials are not recognized or there is no internet connection an error message will be displayed. If your institution uses a proxy server that requires authentication, check the Bypass proxy checkbox. Click Next to continue.

Select the location to install the Equipment Hub and click Next.

Click Install. You may be asked if you want to allow this program to make changes on your computer, if so, click Yes.

Click Finish to complete the installation of Equipment Hub.

If Equipment Hub will be accessing files that a local system account does not have rights to access, for example a network drive, a user who does have access rights must be assigned. To assign a user: open the Windows services snap-in, right-click on the TotalQA service, select properties, and click the Log On tab. Click the This account radio button, and enter the information for the user account with access. Select the options that meet the needs of the site and click Ok.

Note:  when updating or re-installing Equipment Hub, the settings on the Log On tab will be lost and need to be re-entered.

Equipment Hub offers recovery options to automatically recover from network and other issues. To set these options: open the Windows services snap-in, right-click on the TotalQA service, select properties, and click the Recovery tab. Select the options that meet the needs of the site and click Ok.